Windows systems management & help desk tool with many features such as:-Remote Control-Process Control-Wake On LAN (WOL)-Shutdown Tool-WMI Tool-Health monitor-Reporting (Hardware/Software)-Search & modify registies
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services.
Remotely control your PC from any computer or wireless device with Internet access. Control your PC to run any program, transfer files, read and respond to Outlook email. Now you can even remotely troubleshoot and fix PC's.
Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL.
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort.
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.