Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

• LBE Web Helpdesk 4.0.74
  A fully functioning helpdesk system designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone...

• LBE Resource Booker 1.0.116
  Room & Equipment Booking web based software

• LBE PAN Masker 1.0.73
  LBE PAN Masker masks Primary Account Numbers (e.g. credit card numbers) within: MS Outlook Contacts, Emails, Notes, Tasks and Calendar items. Also, files ( .txt, .csv, .htm, .html, .xls, .xlsx, .doc, .docx) attached to MS Outlook or standalone...

• FastRequest HelpDesk 7.0.4
  FastRequest HelpDesk- Workorder, Web form and HelpDesk software

• LBE Email Scheduler 3.1.13
  Send newsletters to customers,friends, family

• LBE Toolbox for MS Outlook 2.1.1
  A collection of utilities for use with Microsoft Outlook

• LBE Spam Tool 3.1.1
  Deletes spam without you ever having to see it, based on key word/phrases

• LBE Web Tools 3.1.1
  Monitor up to 4 websites - even the best web servers in the world will go down occasionally

• LBE Find & Replace for MS Outlook 3.1.3
  LBE Find & Replace lets you search and replace in Outlook Contacts, Emails, Appointments, Notes and Tasks, saving you hours of tedious work