HelpBox is a 100% webbased helpdesk solution that assists in managing all incoming service requests and support calls. HelpBox helps assign these requests and calls to different resources according to priority, problem type and technical skills. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is Web-based, it can be accessed anywhere anytime. HelpBox is fully configurable and customisable that uses drag n drop technology for easy design.

• Request Tracker 3.2
  Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call...

• Inbound Call center Profit Book 1.1
  Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own

• Change Request Form 1.00
  Requests for changes to a system start as soon as it is released. That is the sign of a living system. If there were no change requests, one should wonder if anyone was really using the system. The problem is that too many organizations accept their...

• Call Centre 1.0.1
  Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests

• VersaSRS Help Desk 3.2.1
  versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS does not look like a traditional Webpage. Instead, it has been designed to work as a desktop application, providing the benefits of...