• Artificial Technician 2003

    This program will use Artificial Intelligence technology to attempt to answer your computer questions and solve your problems. All you need to do is be is online at the time you ask your questions.

    OS :Windows | Average rating:(5) | Downloads:(18) |

  • Jitbit HelpDesk 5.4.4

    Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software (trouble ticket software or issue tracking software). Easy to install, accessible from anywhere via Web.

    OS :Windows Vista/XP/2003 | Average rating:(-) | Downloads:(9) |

  • Cerberus Helpdesk 2.4.0

    Cerberus Helpdesk is a web based email management software created using PHP and MySQL

    OS :Windows,Linux | Average rating:(-) | Downloads:(7) |

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More results for Helpdesk Technician
  • FastRequest HelpDesk- Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List?).

    OS :Windows XP/2003 | Average rating:(4.6) | Downloads:(56) |

  • ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit ...

    OS :Windows 7/Vista/XP | Average rating:(-) | Downloads:(10) |

  • Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(10) |

  • Manage and support your computer department needs.

    MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts

    OS :Windows XP/2003 | Average rating:(4.6) | Downloads:(25) |

  • An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to ...

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(7) |

  • vLog acts like a black-box in an airplane. It records the user-actions on dialogs of specific applications, and monitors many other application's and system's resources.The report can be viewed step-by-step, or played as a movie.

    OS :Windows Vista/XP | Average rating:(-) | Downloads:(5) |

  • LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their ...

    OS :Windows 7/Vista/XP/2003,Mac,Linux | Average rating:(-) | Downloads:(4) |

  • LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or ...

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(8) |

  • CentreDesk Corporate is a FREEWARE multiuser help desk solution. One of the CentreDesk HelpDesk applications, that is affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions.

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(11) |

  • Commit - CRM, Service and Billing for Small Computer Repair and Computer

    the right technician to the right call, by measuring the technician's productivity, by letting remote technicians using a web

    OS :Windows XP/2003 | Average rating:(5) | Downloads:(18) |

  • Web based repair tracking application for computer and console repair shops of any size. Multiple sites can be managed with complete invoicing, workflow, parts inventory etc. The system is highly configurable and can be tweaked to suit your business. TrailBlazer has many great features such as ...

    OS :Windows 7/Vista | Average rating:(4.6) | Downloads:(50) |

  • Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(8) |

  • ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include software license tracking, contract management, purchase management and knowledge management functionalities.

    OS :Windows XP/2003,Linux | Average rating:(4.4) | Downloads:(64) |

  • Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: ˇ¤ Fast, easy call logging, easy call tracking, with the full history of all actions taken. ˇ¤ Easily assign logs to techniciansˇ¤ Logs are automatically set to a required date of one ...

    OS :Windows | Average rating:(5) | Downloads:(34) |

  • Help Desk for IIS is a web-based help desk software solution for deliveringcustomer service and support. It easily installs on your web server as ISAPIextension for Microsoft Internet Information Services.

    OS :Windows 7/Vista/XP | Average rating:(5) | Downloads:(22) |

  • IM Gate enables you to build a remote support channel for clients. The novelty of this solution is multi-channel technology. This means several helpdesk managers will be able to communicate with a client, using only one IM address. A client can select one of the many IM systems, such as ICQ, MSN, AIM, or Yahoo. All received and sent ...

    OS :Windows XP/2003 | Average rating:(5) | Downloads:(15) |

  • Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive ...

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(5) |

  • ManageEngine ADManager Plus is a wholesome yet simple-to-use,

    also presents an administrators with a unique delegation model that is flexible enough to allow a helpdesk technician perform

    OS :Windows Vista/XP/2003 | Average rating:(5) | Downloads:(29) |

  • Comprehensive trouble ticket tracking software for IT and/or customer support desks. User friendly interface,customizable screens and fields, knowledgebase, reporting, robust query, and modules for Asset Management, issue escalation,web self service

    OS :Windows XP/2003 | Average rating:(-) | Downloads:(16) |

  • Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once ...

    OS :Windows 7/Vista/XP | Average rating:(5) | Downloads:(18) |

  • ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

    OS :Windows XP/2003 | Average rating:(4) | Downloads:(13) |

  • ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives ...

    OS :Windows XP/2003 | Average rating:(4.6) | Downloads:(90) |

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