VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. Your customers didn't install any software in their computer. You can chat with them using any popular web browser.

You will find chatting with visitors smooth and fast. No ugly flickering and refreshing like other webchats. You can enable sound notification to alert new messages as they arrive. An organization can have more than one operator to handle visitors. If one operator is busy chatting with the first visitor, the next visitor will be automatically routed to the next available operator.

Chat window also displays user is typing status like other industry standard instant messengers like AOL, MSN or Yahoo instant messengers. You can make specified webpages pop up in new windows so that the visitor feels as if websites are pushed. Besides simple text messages, you can include images in the chat window to provide a very rich appearance to the visitor. Using Canned responses/Actions feature, you can quickly send frequently-typed messages and images while chatting with the visitor.

Finally, you can send transcripts of your entire chat conversation with visitors via email with full time and date stamp. Once transcripts are stored as email messages in your hard disk, you will be able to search and retrieve messages based on this date and time stamp given in the subject.

Monitor your page traffic by viewing the list of visitors who come to your page in real time. You will hear a sound when a new visitor arrives. Sound will alert you again when the visitor leaves your site. You can invite the visitor for chat(pro-active chat) with a single-button click.

You should sign up for an account(trial account available) to use this software as an operator.

• Boldchat Operator Client .NET 2.31
  Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with...

• CustomerReach 5.0
  Provide live chat on your web site

• LiveServiceDesk 2.0
  POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE "According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002) LiveServiceDesk...

• Live Webchat Software 3.0.1.5
  Single operator ASP script chat software is downloadable online chat software that allows you to communicate and watch your visitors in real-time, provides live customer support and can manage technical problem

• WebsiteChat.net Live Support 2.2
  WebsiteChat

• BigAnt IM with Live Chat 2.52
  BigAnt IM with Live Chat perfectly integrate company staff daily communication and web-based communication in one solution