Monitoring large number of visitors over the website has become quite easy with the eAssistance Pro. It helps a Business organization in expanding its business through meaningful live chat sessions with customers. Live Web Chat software offer three types of Chat consoles i.e., Administrator console, Operator console and Visitor?s console. Administrator console allow website administrator to add operator accounts. It also lets admin person to accept or deny requests for the new visitor account. Operator chat console of the software provide web operator to send answers of the visitor?s queries. It also queue new chat messages of visitors while the web operator is busy in other tasks. Website operator can type message in the chat box of the Visitor console and send it to the Web operator. eAssistance pro also track visitors? movement over a website and records visitor?s location, web access history and other details. Live Web chat software offer two types of Operator console i.e., Web based and Standalone. Web Based operator console of the software can be accessed at anywhere and anyplace whereas standalone operator console must be installed on desktop of the individual site operator. Live Web chat tool allows web operator to change the font style, size and color of the ongoing chat messages. It also tracks local time of the individual visitor and allows web operator to resize operator to operator chat Windows. eAssistance Pro is mobile friendly and can be used on all mobile web browsers such as Opera Mini, Safari, Google Android and others. Live Web Chat tool can be used by organizations absolutely free of cost for 30 days period. However, free version allows adding a single operator and department in the operator console. To use Live Web Chat software for unlimited period and add multiple operators or departments in the operator console, you must purchase the licensed version of software. For more details: www.livewebchat.org

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