eAssistance Pro is a live chat application for businesses who wish to make more of their normal marketing strategies. It is the one-stop solution for adroit customer service and efficient visitor monitoring practice. It can be easily integrated in any kind of website ? be it CMS based or shopping cart based. eAssistance Pro provides plugins and widgets for all major platforms. It also allows visitors to chat directly from the respective website?s Facebook page.

Users need to create an account and start customizing the look and feel to provide native support. Everything is customizable from visitor chat start form, chat panel, chat images, auto-invitation images, to feedback form. The relevant chat code is to be inserted in the webpages and visitors can instantly click on chat icons to start chatting. eAssistance Pro provides two consoles ? Web-based which can be accessed online from any browser and Standalone console which has to be downloaded for better support and extended features.

Canned responses, archives, chat transcripts add more features to this solution. Every communication happens over 256-bit encrypted security layer to protect business chat process from unauthorized access. It also enables the site administrator to block a visitor from chat. eAssistance Pro Live Support Chat Softwar can be evaluated for free. Users can create and account and download the console and use it for 15 days. You must buy the licensed version to continue using the software after trial session. For more information visit: www.livesupportsoftware.supportlivechat.org

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