eAssistance Pro offers an easy way to the organizations for providing instant support services to the customers. It allows customized web based chat services in a business enterprise. One of the most wondrous features of Live chat support for websites is that it blends easily with any and every theme of a website due to its customizable interface. It provides customized chat windows for both website operator and visitor. It can be embedded on any operating system such as MS Windows, Android, Symbian and Blackberry. Furthermore, the software offers a spell checker utility to the operators and a word dictionary for avoiding spelling errors while chatting. It also tracks visitor information on a website and save visitor details such as web access history, geographical location and time in server log files. It also facilitates operator to operator chat sessions and save chat requests of visitors in an offline folder when operator is not online. Live chat support tool allows Web operator to change font color, style and size of live chats. It induces new customers through proactive chatting and enhance business turnover of a company. Now, a new eAssistance Pro version 1.8 is released with much improved speed and performance. Also, some minor bugs are fixed in this version. It is recommended that, try out the free evaluation version of the software which is functional for a period of 15 days. After using it, if you find the functionality good enough then purchase full version of eAssistance Pro to add multiple operators and departments in the chat console. For more information visit: www.livechat.supportlivechat.org

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